Working part-time in a luggage store that sold health and beauty aids in the upper west side of Manhattan we had many well-heeled customers.
This woman, in her 70s, approached the register and slapped a jar of expensive cold cream on the counter and accused me of cheating her. She glared at me.
I asked, “How could I possibly be cheating you?”
As she opened the jar she pointed at the cream, “You removed 25% of the cream in all the jars but are charging me full price. “
“But madam, the jars are larger because if the cream freezes in the winter while on the truck, it will shatter the jar. The cream is sold by weight.”
“How dare you tell me that? Do you think I’m stupid? Nothing expands when it freezes. I doubt you graduated high school.”
“Ma’am. I have a BS in Business from a private school, this is my part-time job, I work for Proctor & Gamble in the health care division. “ I then showed her my business card.
She glared again and said, “We’ll see about that. My husband and I own thousands of shares of P&G stock.”
“And so do I through my employee stock purchase plan for 6 years.”
And with that, she left the store.

I recall we had another elderly lady who was a regular. She was the complete opposite of the first woman. She had been a costar on a 1950’s TV comedy and did some Broadway work. She had a perpetual smile, bright eyes, and an engaging personality.
She stopped me one day, and looked around the store, “How do you manage to get all of these items in the store? There are so many and from different companies? You carry them in from the subway or car?”
“No ma’am, they are brought in by tractor-trailer early in the morning or late at night.”
She had a puzzled look, “A tractor — you mean like they use on a farm to plow the fields?”
I tried to describe it to her but got nowhere, There wasn't any passing on the street and this was long before Google or smartphones. She smiled and said, I don’t think I’ve ever seen one.
15.2k views 448 Upvoters · 
https://www.quora.com/What-is-something-a-customer-said-to-you-that-you-couldnt-believe/answer/Michael-Swedenberg-1?__filter__=all&__nsrc__=1&__sncid__=4690563199&__snid3__=7577983981

March 31st, 2020
​At the end of the interview, the hiring manager leaned back on his chair, folded his hands and grinned, “Tell me why I shouldn’t hire the guy I interviewed before you came in?”

I had to think for a moment. “Having never met or interviewed the guy, I can’t make an informed opinion.” And I thought the reason for the question was to see if I made snap decisions without any facts.

He shook his head, “Now that’s a cop out. Give me another reason.”

“Let me see his resume and give me a few minutes. Cover up his name.”

“I can’t do that, but I’ll show you his cover letter.”

He folded the paper so I couldn’t see who sent it, and moved it across the desk. I read the first sentence and said, “He makes careless mistakes. He misspelled the name of your company.”

The hiring manager’s eyes popped and said, “What?” He looked at it again, then said, “This meeting is over.”

And that was that. I never heard back and no one in HR would take my call. I don’t know if it was a fake letter he used as a test or a real one.

That was the strangest question I was ever asked.

210.5k views · 5,800 Upvoters  
​www.quora.com/What-s-the-strangest-question-you-ve-ever-been-asked-on-an-interview/answer/Michael-Swedenberg-1

A young woman, perhaps in her early twenties by the sound of her voice, called me pretending to be from Microsoft. She had an American accent and was very pleasant. I acted like a befuddled Senior.
“Sir, what kind of computer do you have? We detected suspicious activity and we need to resolve this now to protect you and our servers.”
“Well young lady, the sticker says Tandy 286.”
“Ummm I’m not familiar with that brand. Where did you buy it?”
“Radio Shack about 10 years ago—- no make that 1978, and this is 2010, so that would be — now let me get my calculator— I had it here someplace…”
“That won’t be necessary sir. Your computer has been broken into by scammers and I need to access it now…”
At this point, I shouted for my wife, “Isabell- we’ve been robbed, somebody stole our computer and Microsoft is mad at us.”
I hammed it up pretending to calm my hysterical wife, who was actually out getting her nails done when the woman was talking loudly to get my attention. I was stuttering and mumbling when she said, “Sir, looks like we fixed it on our end. Sorry to bother you and upset your wife. Goodbye and please, please don’t worry anymore.”
As I was hanging up, I wept, “Oh no, oh no what am I going to do?”  
www.quora.com/What-is-the-oddest-conversation-youve-had-with-a-telephone-scammer/answer/Michael-Swedenberg-1

Immigrants and supporters demonstrate during a rally in support of the Deferred Action for Childhood Arrivals (DACA) in front of the White House on Sept. 5, 2017 in Washington, D.C.Eric Baradat / AFP - Getty Images​